From parking tags and complaints to seamless LPR-based access with 98% accurate identification.
NordPark Fastigheter owns and manages 12 commercial properties in the Gothenburg area, with more than 2,000 parking spaces in total. Parking was administered with physical tags, access cards and manual lists — a system that had grown organically over 15 years.
Property manager Erik Johansson describes the situation: "We literally had a binder with lists of which licence plates belonged to which tenants. When someone lost their tag it was chaos."
Lost tags: On average 30 lost tags were reported per month. Each tag cost SEK 450 to replace, and the processing time created frustration among tenants.
Unauthorized parking: Without effective control, unauthorized vehicles regularly parked in reserved spaces. Complaints poured in, and tenant dissatisfaction affected contract negotiations.
Administrative burden: A full-time employee spent an estimated 60% of their working hours on parking-related matters — issuing tags, handling complaints, updating lists.
"Parking was the first thing tenants complained about at every annual meeting. It was an issue we had to solve — not just for operations, but for the business relationships."— Erik Johansson, Property Manager, NordPark Fastigheter
Tickoff installed LPR cameras (Licence Plate Recognition) at all entry and exit points. The implementation was carried out in three phases over six weeks, without disrupting daily operations.
Automatic identification: Cameras read licence plates in real time. Registered tenants are granted access automatically — no tags, no cards, no waiting.
Visitor management: Tenants can register visitors via a simple web portal. The visitor's vehicle is identified automatically on arrival and directed to the right section.
Dashboard and reports: Real-time overview of occupancy per property. Historical data to optimize the number of spaces and pricing. Automatic reports to property owners.
98% accurate identification — The LPR cameras identify vehicles with extremely high precision, even in darkness and bad weather. The few cases that aren't read correctly are handled by an automatic fallback process.
80% fewer complaints — Parking-related complaints dropped from around 40 per month to under 8. Tenant satisfaction with parking went from 3.1 to 4.6 out of 5 in the annual survey.
ROI in three months — Savings on tag costs, administration and reduced unauthorized parking covered the investment within just three months.
Zero lost tags — The problem simply doesn't exist anymore. No physical equipment to lose, forget or replace.
"The LPR cameras eliminated the need for tags and cards. Traffic now flows smoothly around the clock, and I spend my time on the properties — not on parking problems."— Erik Johansson, Property Manager, NordPark Fastigheter
Book a free demo and we'll show how Tickoff can be tailored to your parking facility.